New Online Digital E/M Service Codes for 2020 #PACPearls

PAC Pearls from the Women’s Dermatologic Society New Online Digital Evaluation and Management (E/M) Services Codes went into effect on January 1, 2020. Please keep in mind that there are many provisions, which take up a full page in the 2020 CPT book, that have to be met in order to use the codes. Below is a summary of the main points. 2020 Online Digital E/M Service Codes to Note 99421 : Online digital evaluation and management service, for an established patient, for up to 7 days, cumulative time during the 7 days; 5-10 minutes 99422 : 11-20 minutes 99423 : 21 or more minutes Patient Initiated Codes These codes are for established patients only, and must be patient initiated. The patient has to initiate it through a HIPAA compliant platform or secure email. It cannot deal with administrative issues, but rather must have some patient complaint that must not be related to any complaint dealt with by an office visit within the last 7 days....