Difficult Conversations with Employees #PACPearls
PAC Pearls from the Women’s Dermatologic Society Difficult conversations can be stressful for everyone involved, especially with employees. However, avoiding these conversations won't make the problem go away. By not addressing the issue, you may be enabling negative behavior and allowing it to affect others. Follow these tips from the WDS Practice Advisory Committee (PAC) for all stages of having difficult conversations with employees. Before the Conversation Before the conversation, identify what corrective actions or problems to address. However, resist the urge to publicly correct the employee. Having a private conversation creates an opportunity to show respect and sensitivity regarding the difficult topic. If possible, be sure to have an office manager present to provide support. During the Conversation During the conversation, ensure you have a clear plan to convey the issue, set expectations for future behavior, and outline a concrete action plan. Convey t...